University of North Carolina ITS Service Status http://status.its.unc.edu/rss.php Up-to-date report of the operational state of campus IT services at the University of North Carolina en-en Copyright 2017 ConnectCarolina ConnectCarolina Fri, 18 Aug 2017 17:05:04 -0400 http://status.its.unc.edu/history.php?id=1941 http://status.its.unc.edu/history.php?id=1941 Normal ]]> ConnectCarolina ConnectCarolina Fri, 18 Aug 2017 16:23:48 -0400 http://status.its.unc.edu/history.php?id=1940 http://status.its.unc.edu/history.php?id=1940 Investigating Issues At 4:09:21 PM on 8/18/2017, ITS detected a problem with ConnectCarolina process schedulers hosts processes . Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available. Processes on a ConnectCarolina process scheduler require a restart to clear memory. This work is being done to ensure we do not have a non-controlled service interruption. If you have any questions, please contact the ITS Service Desk at 962-HELP. Visit http://status.its.unc.edu to track the current operational state of ITS services. ]]> Sakai Sakai Thu, 17 Aug 2017 12:28:03 -0400 http://status.its.unc.edu/history.php?id=1939 http://status.its.unc.edu/history.php?id=1939 Normal ]]> Sakai Sakai Thu, 17 Aug 2017 11:42:39 -0400 http://status.its.unc.edu/history.php?id=1938 http://status.its.unc.edu/history.php?id=1938 Degraded UPDATE 11:42AM 08/17/2017: Sakai is back on line. We are currently running on 4 out of 8 servers, so the service is considered to be degraded. However, we don’t expect users to be able to detect any performance differences at current loads. The remaining 4 servers are being restored now and should be on line before the end of the day. INITIAL 7:44AM 08/17/2017: Planned Sakai maintenance under Change Plan 49023 is running well over the expected end time. Staff members are working to remediate the issues. At this time, we do not have an estimated time for restoring the service and will send updates as we have them.]]> Sakai Sakai Thu, 17 Aug 2017 11:42:27 -0400 http://status.its.unc.edu/history.php?id=1937 http://status.its.unc.edu/history.php?id=1937 Outage UPDATE 11:42AM 08/17/2017: Sakai is back on line. We are currently running on 4 out of 8 servers, so the service is considered to be degraded. However, we don’t expect users to be able to detect any performance differences at current loads. The remaining 4 servers are being restored now and should be on line before the end of the day. INITIAL 7:44AM 08/17/2017: Planned Sakai maintenance under Change Plan 49023 is running well over the expected end time. Staff members are working to remediate the issues. At this time, we do not have an estimated time for restoring the service and will send updates as we have them.]]> Sakai Sakai Thu, 17 Aug 2017 10:25:17 -0400 http://status.its.unc.edu/history.php?id=1936 http://status.its.unc.edu/history.php?id=1936 Outage UPDATE 10:24AM 08/17/2017: The technical team is still working hard on the Sakai problem. We aren’t able to provide an ETR for restoring service at the moment, but will send one out as soon as we are able. UPDATE 8:23AM 08/17/2017: ITS staff are still working to resolve the problem. INITIAL 7:44AM 08/17/2017: Planned Sakai maintenance under Change Plan 49023 is running well over the expected end time. Staff members are working to remediate the issues. At this time, we do not have an estimated time for restoring the service and will send updates as we have them.]]> Sakai Sakai Thu, 17 Aug 2017 10:24:45 -0400 http://status.its.unc.edu/history.php?id=1935 http://status.its.unc.edu/history.php?id=1935 Outage UPDATE 10:24AM 08/17/2017: The technical team’ is still working hard on the Sakai problem. We aren’t able to provide an ETR for restoring service at the moment, but will send one out as soon as we are able. UPDATE 8:23AM 08/17/2017: ITS staff are still working to resolve the problem. INITIAL 7:44AM 08/17/2017: Planned Sakai maintenance under Change Plan 49023 is running well over the expected end time. Staff members are working to remediate the issues. At this time, we do not have an estimated time for restoring the service and will send updates as we have them.]]> Sakai Sakai Thu, 17 Aug 2017 08:24:29 -0400 http://status.its.unc.edu/history.php?id=1934 http://status.its.unc.edu/history.php?id=1934 Outage UPDATE 8:23AM 08/17/2017: ITS staff are still working to resolve the problem. INITIAL 7:44AM 08/17/2017: Planned Sakai maintenance under Change Plan 49023 is running well over the expected end time. Staff members are working to remediate the issues. At this time, we do not have an estimated time for restoring the service and will send updates as we have them.]]> Sakai Sakai Thu, 17 Aug 2017 07:54:09 -0400 http://status.its.unc.edu/history.php?id=1933 http://status.its.unc.edu/history.php?id=1933 Outage 7:44AM 08/17/2017: Planned Sakai maintenance under Change Plan 49023 is running well over the expected end time. Staff members are working to remediate the issues. At this time, we do not have an estimated time for restoring the service and will send updates as we have them.]]> Sakai Sakai Thu, 17 Aug 2017 07:53:14 -0400 http://status.its.unc.edu/history.php?id=1932 http://status.its.unc.edu/history.php?id=1932 Outage 7:44AM 08/17/2017: Planned Sakai maintenance under Change Plan 49023 is running well over the expected end time. Staff members are working to remediate the issues. At this time, we do not have an ETA for restoring the service and will send updates as we have them.]]> Qualys Qualys Thu, 10 Aug 2017 08:26:08 -0400 http://status.its.unc.edu/history.php?id=1931 http://status.its.unc.edu/history.php?id=1931 Normal ]]> CloudApps CloudApps Wed, 09 Aug 2017 11:14:05 -0400 http://status.its.unc.edu/history.php?id=1930 http://status.its.unc.edu/history.php?id=1930 Normal ]]> CloudApps CloudApps Wed, 09 Aug 2017 11:00:08 -0400 http://status.its.unc.edu/history.php?id=1929 http://status.its.unc.edu/history.php?id=1929 Degraded At 10:52:11 AM on 8/9/2017, ITS detected a problem with CloudApps. There is an issue with NFS due to some previous networking equipment work which is causing some connectivity issues internally.]]> Qualys Qualys Wed, 09 Aug 2017 08:06:59 -0400 http://status.its.unc.edu/history.php?id=1928 http://status.its.unc.edu/history.php?id=1928 Degraded UPDATE 8:00AM 8/9/2017: ITS staff are still working with the vendor to resolve the problem. At 10:27:36 AM on 8/8/2017, ITS detected a problem with Qualys DSA authenticated scans. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Qualys Qualys Tue, 08 Aug 2017 10:40:21 -0400 http://status.its.unc.edu/history.php?id=1927 http://status.its.unc.edu/history.php?id=1927 Degraded At 10:27:36 AM on 8/8/2017, ITS detected a problem with Qualys DSA authenticated scans. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Firewall Firewall Tue, 08 Aug 2017 09:56:04 -0400 http://status.its.unc.edu/history.php?id=1926 http://status.its.unc.edu/history.php?id=1926 Normal ]]> Network Network Tue, 08 Aug 2017 09:28:05 -0400 http://status.its.unc.edu/history.php?id=1925 http://status.its.unc.edu/history.php?id=1925 Normal ]]> Network Network Tue, 08 Aug 2017 09:21:31 -0400 http://status.its.unc.edu/history.php?id=1924 http://status.its.unc.edu/history.php?id=1924 Investigating Issues At 9:12:46 AM on 8/8/2017, ITS detected a problem with UNC Guest having problems. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Network Authentication Network Authentication Tue, 08 Aug 2017 08:26:32 -0400 http://status.its.unc.edu/history.php?id=1923 http://status.its.unc.edu/history.php?id=1923 Normal ]]> Firewall Firewall Tue, 08 Aug 2017 08:24:07 -0400 http://status.its.unc.edu/history.php?id=1922 http://status.its.unc.edu/history.php?id=1922 Degraded 8:23AM 8/8/2017: ITS Security is investigating Med School firewall issues. Updates will be communicated as they become available.]]> Network Authentication Network Authentication Tue, 08 Aug 2017 08:10:03 -0400 http://status.its.unc.edu/history.php?id=1921 http://status.its.unc.edu/history.php?id=1921 Degraded At 8:03:08 AM on 8/8/2017, ITS detected a problem with Network Access Control in the Med School. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Remedy Remedy Tue, 08 Aug 2017 07:54:05 -0400 http://status.its.unc.edu/history.php?id=1920 http://status.its.unc.edu/history.php?id=1920 Normal ]]> Remedy Remedy Tue, 08 Aug 2017 07:17:08 -0400 http://status.its.unc.edu/history.php?id=1919 http://status.its.unc.edu/history.php?id=1919 Degraded At 5:40:16 AM on 8/8/2017, ITS detected a problem with Remedy. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Remedy Remedy Tue, 08 Aug 2017 06:44:17 -0400 http://status.its.unc.edu/history.php?id=1918 http://status.its.unc.edu/history.php?id=1918 Degraded At 5:40:16 AM on 8/8/2017, ITS detected a problem with Remedy. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> CloudApps CloudApps Mon, 07 Aug 2017 13:42:04 -0400 http://status.its.unc.edu/history.php?id=1917 http://status.its.unc.edu/history.php?id=1917 Normal ]]> CloudApps CloudApps Mon, 07 Aug 2017 12:38:55 -0400 http://status.its.unc.edu/history.php?id=1916 http://status.its.unc.edu/history.php?id=1916 Degraded DNS issues causing some applications on CloudApps to not resolve. Current functional example has only been CloudApps v2 (Legacy) applications. Networking has been involved and is investigating further into the issues. ]]> Qualys Qualys Mon, 07 Aug 2017 11:20:09 -0400 http://status.its.unc.edu/history.php?id=1915 http://status.its.unc.edu/history.php?id=1915 Normal ]]> ITS Source Control ITS Source Control Mon, 07 Aug 2017 10:34:03 -0400 http://status.its.unc.edu/history.php?id=1914 http://status.its.unc.edu/history.php?id=1914 Normal ]]> ITS Source Control ITS Source Control Mon, 07 Aug 2017 10:13:41 -0400 http://status.its.unc.edu/history.php?id=1913 http://status.its.unc.edu/history.php?id=1913 Degraded At 10:03:26 AM on 8/7/2017, ITS detected a problem with the ITS Source Control Service. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Qualys Qualys Sun, 06 Aug 2017 22:08:08 -0400 http://status.its.unc.edu/history.php?id=1912 http://status.its.unc.edu/history.php?id=1912 Normal Qualys is experiencing an outage with its Cloud Agent updates. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Qualys Qualys Sun, 06 Aug 2017 22:08:00 -0400 http://status.its.unc.edu/history.php?id=1911 http://status.its.unc.edu/history.php?id=1911 Normal Qualys is experiencing an outage with its Cloud Agent updates. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Qualys Qualys Fri, 04 Aug 2017 19:22:27 -0400 http://status.its.unc.edu/history.php?id=1910 http://status.its.unc.edu/history.php?id=1910 Investigating Issues Qualys is experiencing an outage with its Cloud Agent updates. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> RC Database RC Database Thu, 03 Aug 2017 16:53:04 -0400 http://status.its.unc.edu/history.php?id=1909 http://status.its.unc.edu/history.php?id=1909 Normal ]]> RC Database RC Database Thu, 03 Aug 2017 14:37:32 -0400 http://status.its.unc.edu/history.php?id=1908 http://status.its.unc.edu/history.php?id=1908 Outage At 1:30 PM on 8/3/2017, ITS detected a problem with ITS Research Computing production and development databases. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> CloudApps CloudApps Wed, 02 Aug 2017 16:44:58 -0400 http://status.its.unc.edu/history.php?id=1907 http://status.its.unc.edu/history.php?id=1907 Normal ]]> CloudApps CloudApps Wed, 02 Aug 2017 15:54:32 -0400 http://status.its.unc.edu/history.php?id=1906 http://status.its.unc.edu/history.php?id=1906 Degraded ITS is preparing to deploy a fix to resolve a problem with CloudApps using EAP images and Java applications discovered 2:47 PM on 8/2/2017.]]> CloudApps CloudApps Wed, 02 Aug 2017 15:12:14 -0400 http://status.its.unc.edu/history.php?id=1905 http://status.its.unc.edu/history.php?id=1905 Degraded ITS continues to work to resolve a problem with CloudApps using EAP images and Java applications discovered 2:47 PM on 8/2/2017.]]> CloudApps CloudApps Wed, 02 Aug 2017 14:55:48 -0400 http://status.its.unc.edu/history.php?id=1904 http://status.its.unc.edu/history.php?id=1904 Degraded At 2:47:28 PM on 8/2/2017, ITS detected a problem with CloudApps. This is only impacting Java applications inside the platform utilizing the EAP image. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption.]]> Remedy Remedy Tue, 01 Aug 2017 17:45:58 -0400 http://status.its.unc.edu/history.php?id=1903 http://status.its.unc.edu/history.php?id=1903 Normal ]]> Remedy Remedy Tue, 01 Aug 2017 17:40:48 -0400 http://status.its.unc.edu/history.php?id=1902 http://status.its.unc.edu/history.php?id=1902 Investigating Issues We are investigating reports of issues with Remedy. We will update with more information as it becomes available]]> Databases Databases Mon, 31 Jul 2017 10:10:27 -0400 http://status.its.unc.edu/history.php?id=1901 http://status.its.unc.edu/history.php?id=1901 Normal ]]> Databases Databases Mon, 31 Jul 2017 09:23:30 -0400 http://status.its.unc.edu/history.php?id=1900 http://status.its.unc.edu/history.php?id=1900 Degraded UPDATE 9:20AM 7/31/17: ITS staff are still working to resolve the problem. 8:30AM 7/31/17: Legacy Finance and HR applications are currently experiencing problems due to database issues. ITS staff are working to resolve the problem.]]> Databases Databases Mon, 31 Jul 2017 08:33:29 -0400 http://status.its.unc.edu/history.php?id=1899 http://status.its.unc.edu/history.php?id=1899 Degraded 8:30AM 7/31/17: Legacy Finance and HR applications are currently experiencing problems due to database issues. ITS staff are working to resolve the problem.]]> Databases Databases Mon, 31 Jul 2017 08:20:06 -0400 http://status.its.unc.edu/history.php?id=1898 http://status.its.unc.edu/history.php?id=1898 Investigating Issues The OP18 Database and Host neuse.ais.unc.edu and having space issues.]]> User Authentication User Authentication Thu, 27 Jul 2017 08:44:24 -0400 http://status.its.unc.edu/history.php?id=1897 http://status.its.unc.edu/history.php?id=1897 Normal ]]> User Authentication User Authentication Thu, 27 Jul 2017 08:33:39 -0400 http://status.its.unc.edu/history.php?id=1896 http://status.its.unc.edu/history.php?id=1896 Degraded UPDATE 8:30AM 7/27/17: All UNC DUO authenticated services appear to be impacted, not just sites using SSO. INITIAL: ITS has detected a problem with sites requiring DUO authentication. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption.]]> User Authentication User Authentication Thu, 27 Jul 2017 08:33:08 -0400 http://status.its.unc.edu/history.php?id=1895 http://status.its.unc.edu/history.php?id=1895 Degraded UPDATE 8:30AM 7/27/17: All UNC DUO authenticated services appear to be impacted, not just sites using SSO. INITIAL: ITS has detected a problem with sites requiring DUO authentication. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption.]]> User Authentication User Authentication Thu, 27 Jul 2017 08:28:21 -0400 http://status.its.unc.edu/history.php?id=1894 http://status.its.unc.edu/history.php?id=1894 Degraded ITS has detected a problem with sites requiring DUO authentication. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption.]]> User Authentication User Authentication Thu, 27 Jul 2017 08:03:04 -0400 http://status.its.unc.edu/history.php?id=1893 http://status.its.unc.edu/history.php?id=1893 Investigating Issues ITS staff are investigating possible problems with DUO authentication.]]> ImageNow ImageNow Mon, 24 Jul 2017 14:18:20 -0400 http://status.its.unc.edu/history.php?id=1892 http://status.its.unc.edu/history.php?id=1892 Normal ]]> Qualys Qualys Sat, 22 Jul 2017 01:24:19 -0400 http://status.its.unc.edu/history.php?id=1891 http://status.its.unc.edu/history.php?id=1891 Normal ]]> xMatters xMatters Fri, 21 Jul 2017 17:06:06 -0400 http://status.its.unc.edu/history.php?id=1890 http://status.its.unc.edu/history.php?id=1890 Normal ]]> xMatters xMatters Fri, 21 Jul 2017 14:54:16 -0400 http://status.its.unc.edu/history.php?id=1889 http://status.its.unc.edu/history.php?id=1889 Degraded UPDATE 2:45PM 7/21/17: xMatters is still working to resolve the problem. Some notifications are still being delayed. xMatters updates are available at <a href=http://status.xmatters.com>http://status.xmatters.com</a>. UPDATE 1:00PM 7/21/17: All xMatters notification types are currently delayed. xMatters has identified the problem and is working to resolve the issue. INITIAL: At 12:39:24 PM on 7/21/2017, ITS detected a problem with xMatters. The vendor is working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> xMatters xMatters Fri, 21 Jul 2017 14:52:15 -0400 http://status.its.unc.edu/history.php?id=1888 http://status.its.unc.edu/history.php?id=1888 Degraded UPDATE 2:45PM 7/21/17: xMatters is working to resolve the problem. Some notifications are still being delayed. xMatters updates are available at http://status.xmatters.com. UPDATE 1:00PM 7/21/17: All xMatters notification types are currently delayed. xMatters has identified the problem and is working to resolve the issue. INITIAL: At 12:39:24 PM on 7/21/2017, ITS detected a problem with xMatters. The vendor is working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> xMatters xMatters Fri, 21 Jul 2017 13:08:52 -0400 http://status.its.unc.edu/history.php?id=1887 http://status.its.unc.edu/history.php?id=1887 Degraded UPDATE 1:00PM 7/21/17: All xMatters notification types are currently delayed. xMatters has identified the problem and is working to resolve the issue. INITIAL: At 12:39:24 PM on 7/21/2017, ITS detected a problem with xMatters. The vendor is working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> xMatters xMatters Fri, 21 Jul 2017 12:48:16 -0400 http://status.its.unc.edu/history.php?id=1886 http://status.its.unc.edu/history.php?id=1886 Degraded At 12:39:24 PM on 7/21/2017, ITS detected a problem with xMatters. The vendor is working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> xMatters xMatters Fri, 21 Jul 2017 07:46:18 -0400 http://status.its.unc.edu/history.php?id=1885 http://status.its.unc.edu/history.php?id=1885 Normal ]]> xMatters xMatters Fri, 21 Jul 2017 07:13:11 -0400 http://status.its.unc.edu/history.php?id=1884 http://status.its.unc.edu/history.php?id=1884 Degraded The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clients located in North America. Some clients may be experiencing delays in notifications. The xMatters Incident Response team has identified the source of the issue and is actively working on a fix. We will update once a solution has been identified and implemented. ]]> Qualys Qualys Fri, 21 Jul 2017 06:06:57 -0400 http://status.its.unc.edu/history.php?id=1883 http://status.its.unc.edu/history.php?id=1883 Degraded Qualys is experiencing an outage due to scheduled maintenance. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> xMatters xMatters Thu, 20 Jul 2017 12:05:11 -0400 http://status.its.unc.edu/history.php?id=1882 http://status.its.unc.edu/history.php?id=1882 Normal ]]> Remedy Remedy Thu, 20 Jul 2017 12:04:46 -0400 http://status.its.unc.edu/history.php?id=1881 http://status.its.unc.edu/history.php?id=1881 Normal ]]> xMatters xMatters Thu, 20 Jul 2017 11:53:20 -0400 http://status.its.unc.edu/history.php?id=1880 http://status.its.unc.edu/history.php?id=1880 Degraded As of 11:50am, the Remedy team continues to monitor and work on an issue with intermittent xMatters communication issues.]]> Remedy Remedy Thu, 20 Jul 2017 11:53:05 -0400 http://status.its.unc.edu/history.php?id=1879 http://status.its.unc.edu/history.php?id=1879 Degraded As of 11:50am, the Remedy team continues to monitor and work on an issue with intermittent xMatters communication issues.]]> xMatters xMatters Thu, 20 Jul 2017 11:21:42 -0400 http://status.its.unc.edu/history.php?id=1878 http://status.its.unc.edu/history.php?id=1878 Degraded At 10:48:20 AM on 7/20/2017, ITS detected a problem with xMatters notifications for Remedy users. Remedy admins are working on the code that sends notifications to xMatters.]]> Remedy Remedy Thu, 20 Jul 2017 11:21:26 -0400 http://status.its.unc.edu/history.php?id=1877 http://status.its.unc.edu/history.php?id=1877 Degraded At 10:48:20 AM on 7/20/2017, ITS detected a problem with xMatters notifications for Remedy users. Remedy admins are working on the code that sends notifications to xMatters.]]> xMatters xMatters Thu, 20 Jul 2017 10:56:57 -0400 http://status.its.unc.edu/history.php?id=1876 http://status.its.unc.edu/history.php?id=1876 Degraded At 10:48:20 AM on 7/20/2017, ITS detected a problem with xMatters notifications for Remedy users. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Remedy Remedy Thu, 20 Jul 2017 10:56:19 -0400 http://status.its.unc.edu/history.php?id=1875 http://status.its.unc.edu/history.php?id=1875 Degraded At 10:48:20 AM on 7/20/2017, ITS detected a problem with xMatters notifications for Remedy users. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Remedy Remedy Thu, 20 Jul 2017 10:25:04 -0400 http://status.its.unc.edu/history.php?id=1874 http://status.its.unc.edu/history.php?id=1874 Normal ]]> Remedy Remedy Thu, 20 Jul 2017 10:06:10 -0400 http://status.its.unc.edu/history.php?id=1873 http://status.its.unc.edu/history.php?id=1873 Investigating Issues At 9:50:29 AM on 7/20/2017, ITS detected a problem with xMatters notifications for Remedy users. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> xMatters xMatters Tue, 18 Jul 2017 17:48:04 -0400 http://status.its.unc.edu/history.php?id=1872 http://status.its.unc.edu/history.php?id=1872 Normal ]]> xMatters xMatters Tue, 18 Jul 2017 17:33:56 -0400 http://status.its.unc.edu/history.php?id=1871 http://status.its.unc.edu/history.php?id=1871 Degraded At 3:40:28 PM on 7/18/2017, ITS detected a problem with xMatters notifications. The xMatters Incident Response team has deployed a fix for the issue. We are currently monitoring the situation to ensure the implementation is stable and that all services are restored.. xMatters is a vendor hosted solution and updates are available at http://status.xmatters.com/.]]> xMatters xMatters Tue, 18 Jul 2017 15:51:14 -0400 http://status.its.unc.edu/history.php?id=1870 http://status.its.unc.edu/history.php?id=1870 Degraded At 3:40:28 PM on 7/18/2017, ITS detected a problem with xMatters notifications. Some xMatters notifications may be delayed, but are being delivered correctly. xMatters staff are currently working to resolve the problem. xMatters is a vendor hosted solution and updates are available at http://status.xmatters.com/.]]> xMatters xMatters Tue, 18 Jul 2017 15:48:10 -0400 http://status.its.unc.edu/history.php?id=1869 http://status.its.unc.edu/history.php?id=1869 Degraded Some xMatters notifications may be delayed, but are being delivered correctly. xMatters staff are currently working to resolve the problem. xMatters is a vendor hosted solution and updates are available at http://status.xmatters.com/.]]> sc.unc.edu sc.unc.edu Mon, 17 Jul 2017 09:58:05 -0400 http://status.its.unc.edu/history.php?id=1868 http://status.its.unc.edu/history.php?id=1868 Normal ]]> sc.unc.edu sc.unc.edu Mon, 17 Jul 2017 09:50:45 -0400 http://status.its.unc.edu/history.php?id=1867 http://status.its.unc.edu/history.php?id=1867 Degraded At 9:32:25 AM on 7/17/2017, ITS detected a problem with sc.unc.edu/sc.its.unc.edu. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available. The service is up however users will not be able to push code to their repositories until we fix the issue.]]> sc.unc.edusc.its.unc.edu sc.unc.edusc.its.unc.edu Mon, 17 Jul 2017 09:49:33 -0400 http://status.its.unc.edu/history.php?id=1866 http://status.its.unc.edu/history.php?id=1866 Normal ]]> sc.unc.edusc.its.unc.edu sc.unc.edusc.its.unc.edu Mon, 17 Jul 2017 09:46:39 -0400 http://status.its.unc.edu/history.php?id=1865 http://status.its.unc.edu/history.php?id=1865 Degraded At 9:32:25 AM on 7/17/2017, ITS detected a problem with sc.unc.edu/sc.its.unc.edu. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available. The service is up however users will not be able to push code to their repositories until we fix the issue.]]> WordPress WordPress Fri, 14 Jul 2017 16:44:03 -0400 http://status.its.unc.edu/history.php?id=1864 http://status.its.unc.edu/history.php?id=1864 Normal ]]> WordPress WordPress Fri, 14 Jul 2017 16:24:05 -0400 http://status.its.unc.edu/history.php?id=1863 http://status.its.unc.edu/history.php?id=1863 Degraded At 3:58:39 PM on 7/14/2017, ITS detected a problem with WordPress. The cause has been identified and admins are actively working to restore service.]]> WordPress WordPress Fri, 14 Jul 2017 16:07:36 -0400 http://status.its.unc.edu/history.php?id=1862 http://status.its.unc.edu/history.php?id=1862 Degraded At 3:58:39 PM on 7/14/2017, ITS detected a problem with WordPress. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Network Network Fri, 14 Jul 2017 08:50:03 -0400 http://status.its.unc.edu/history.php?id=1861 http://status.its.unc.edu/history.php?id=1861 Normal ]]> Network Network Fri, 14 Jul 2017 08:32:40 -0400 http://status.its.unc.edu/history.php?id=1860 http://status.its.unc.edu/history.php?id=1860 Degraded At 8:27:23 AM on 7/14/2017, ITS detected a problem with eduroam wireless at the Business School. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption.]]> xMatters xMatters Thu, 13 Jul 2017 13:10:21 -0400 http://status.its.unc.edu/history.php?id=1859 http://status.its.unc.edu/history.php?id=1859 Normal ]]> xMatters xMatters Thu, 13 Jul 2017 09:51:26 -0400 http://status.its.unc.edu/history.php?id=1858 http://status.its.unc.edu/history.php?id=1858 Investigating Issues ITS is currently investigating possible problems with xMatters Remedy notifications.]]> Network Network Fri, 07 Jul 2017 12:25:04 -0400 http://status.its.unc.edu/history.php?id=1857 http://status.its.unc.edu/history.php?id=1857 Normal ]]> Network Network Fri, 07 Jul 2017 12:02:33 -0400 http://status.its.unc.edu/history.php?id=1856 http://status.its.unc.edu/history.php?id=1856 Outage At 9:55:39 AM on 7/7/2017, ITS detected a problem with Main Campus Wireless. Status has not changed. We are still working on the problem and will report when we know more]]> Network Network Fri, 07 Jul 2017 10:03:58 -0400 http://status.its.unc.edu/history.php?id=1855 http://status.its.unc.edu/history.php?id=1855 Outage At 9:55:39 AM on 7/7/2017, ITS detected a problem with Campus Wireless. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Qualys Qualys Fri, 07 Jul 2017 06:46:03 -0400 http://status.its.unc.edu/history.php?id=1854 http://status.its.unc.edu/history.php?id=1854 Normal ]]> Qualys Qualys Fri, 07 Jul 2017 05:41:29 -0400 http://status.its.unc.edu/history.php?id=1853 http://status.its.unc.edu/history.php?id=1853 Degraded Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Network Network Thu, 06 Jul 2017 13:30:49 -0400 http://status.its.unc.edu/history.php?id=1852 http://status.its.unc.edu/history.php?id=1852 Normal ]]> Network Network Thu, 06 Jul 2017 13:04:41 -0400 http://status.its.unc.edu/history.php?id=1851 http://status.its.unc.edu/history.php?id=1851 Investigating Issues At 12:54:19 PM on 7/6/2017, ITS detected a problem at Dogwood Parking Deck with loss of connectivity, possible fiber problem. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Qualys Qualys Sat, 01 Jul 2017 00:32:51 -0400 http://status.its.unc.edu/history.php?id=1850 http://status.its.unc.edu/history.php?id=1850 Normal ]]> Qualys Qualys Fri, 30 Jun 2017 07:55:01 -0400 http://status.its.unc.edu/history.php?id=1849 http://status.its.unc.edu/history.php?id=1849 Degraded Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue]]> Qualys Qualys Fri, 30 Jun 2017 00:59:35 -0400 http://status.its.unc.edu/history.php?id=1848 http://status.its.unc.edu/history.php?id=1848 Outage Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue]]> Qualys Qualys Thu, 29 Jun 2017 22:59:19 -0400 http://status.its.unc.edu/history.php?id=1847 http://status.its.unc.edu/history.php?id=1847 Normal ]]> Remedy Remedy Thu, 29 Jun 2017 15:38:16 -0400 http://status.its.unc.edu/history.php?id=1846 http://status.its.unc.edu/history.php?id=1846 Normal ]]> Remedy Remedy Thu, 29 Jun 2017 14:25:33 -0400 http://status.its.unc.edu/history.php?id=1845 http://status.its.unc.edu/history.php?id=1845 Degraded Remedy is currently experiencing intermittent problems. ITS staff are investigating.]]> Qualys Qualys Thu, 29 Jun 2017 11:13:24 -0400 http://status.its.unc.edu/history.php?id=1844 http://status.its.unc.edu/history.php?id=1844 Degraded Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Alert Carolina Alert Carolina Thu, 29 Jun 2017 08:50:04 -0400 http://status.its.unc.edu/history.php?id=1843 http://status.its.unc.edu/history.php?id=1843 Normal ]]> Alert Carolina Alert Carolina Thu, 29 Jun 2017 07:07:17 -0400 http://status.its.unc.edu/history.php?id=1842 http://status.its.unc.edu/history.php?id=1842 Degraded At 6:49:15 AM on 6/29/2017, ITS detected a problem with the providers of the Alert Carolina service. Members of the ITS staff and service provider are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available: From Pantheon Operations: Infrastructure Issue Affecting Customer Sites: We are continuing to work on this issue and apologize for the inconvenience. (Posted. Jun 29, 2017 - 03:45 PDT ) Status updates from Pantheon can be found here: https://status.pantheon.io/incidents/zv0hwx2lmm3j If you have any questions, please contact the ITS Service Desk at 962-HELP. Visit http://status.its.unc.edu to track the current operational state of ITS services.]]>