University of North Carolina ITS Service Status http://status.its.unc.edu/rss.php Up-to-date report of the operational state of campus IT services at the University of North Carolina en-en Copyright 2017 Network Network Fri, 24 Mar 2017 12:35:54 -0400 http://status.its.unc.edu/history.php?id=1645 http://status.its.unc.edu/history.php?id=1645 Normal ]]> Network Network Fri, 24 Mar 2017 11:04:29 -0400 http://status.its.unc.edu/history.php?id=1644 http://status.its.unc.edu/history.php?id=1644 Investigating Issues Updated 10:30AM: ITS Networking is currently investigating problems with wireless network connections in ITS Manning & ITS Franklin. Updates will be posted once they are available.]]> Network Network Fri, 24 Mar 2017 11:02:03 -0400 http://status.its.unc.edu/history.php?id=1643 http://status.its.unc.edu/history.php?id=1643 Outage At 10:55:28 AM on 3/24/2017, ITS detected a problem with wireless network connections throughout campus. This is unrelated to the earlier problems in ITS Manning & ITS Franklin. ------------ 10:30AM: ITS Networking is currently investigating problems with wireless network connections in ITS Manning & ITS Franklin. Updates will be posted once they are available.]]> Network Network Fri, 24 Mar 2017 10:30:20 -0400 http://status.its.unc.edu/history.php?id=1642 http://status.its.unc.edu/history.php?id=1642 Investigating Issues ITS Networking is currently investigating problems with wireless network connections in ITS Manning & ITS Franklin. Updates will be posted once they are available.]]> Web Web Wed, 22 Mar 2017 10:47:03 -0400 http://status.its.unc.edu/history.php?id=1641 http://status.its.unc.edu/history.php?id=1641 Normal ]]> Web Web Wed, 22 Mar 2017 10:36:32 -0400 http://status.its.unc.edu/history.php?id=1640 http://status.its.unc.edu/history.php?id=1640 Outage At 10:28:56 AM on 3/22/2017, ITS detected a problem with web.unc. sites.unc. www.unc.edu. Members of the ITS staff are working to resolve the issue.]]> Web Web Wed, 22 Mar 2017 10:35:21 -0400 http://status.its.unc.edu/history.php?id=1639 http://status.its.unc.edu/history.php?id=1639 Degraded At 10:28:56 AM on 3/22/2017, ITS detected a problem with web.unc. sites.unc. www.unc.edu. Members of the ITS staff are working to resolve the issue.]]> Remedy Remedy Mon, 20 Mar 2017 12:16:05 -0400 http://status.its.unc.edu/history.php?id=1638 http://status.its.unc.edu/history.php?id=1638 Normal ]]> Remedy Remedy Mon, 20 Mar 2017 12:00:31 -0400 http://status.its.unc.edu/history.php?id=1637 http://status.its.unc.edu/history.php?id=1637 Degraded At 11:49:31 AM on 3/20/2017, ITS detected a problem with Remedy. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> TIM TIM Sat, 18 Mar 2017 17:41:04 -0400 http://status.its.unc.edu/history.php?id=1636 http://status.its.unc.edu/history.php?id=1636 Normal ]]> TIM TIM Sat, 18 Mar 2017 17:22:38 -0400 http://status.its.unc.edu/history.php?id=1635 http://status.its.unc.edu/history.php?id=1635 Degraded At 5:11:55 PM on 3/18/2017, ITS detected a problem with HR/Payroll. Members of the ITS staff are working to resolve the issue.]]> Qualys Qualys Sat, 18 Mar 2017 07:47:19 -0400 http://status.its.unc.edu/history.php?id=1634 http://status.its.unc.edu/history.php?id=1634 Normal ]]> Qualys Qualys Sat, 18 Mar 2017 05:36:48 -0400 http://status.its.unc.edu/history.php?id=1633 http://status.its.unc.edu/history.php?id=1633 Outage Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Voice Messaging Voice Messaging Wed, 15 Mar 2017 07:52:28 -0400 http://status.its.unc.edu/history.php?id=1632 http://status.its.unc.edu/history.php?id=1632 Normal ]]> Network Network Mon, 13 Mar 2017 14:19:07 -0400 http://status.its.unc.edu/history.php?id=1631 http://status.its.unc.edu/history.php?id=1631 Normal ]]> Voice Messaging Voice Messaging Mon, 13 Mar 2017 13:24:07 -0400 http://status.its.unc.edu/history.php?id=1630 http://status.its.unc.edu/history.php?id=1630 Degraded At 1:17:27 PM on 3/13/2017, ITS detected a problem with the ITS Service Desk phone system (962-HELP). Members of the ITS staff are working with the vendor to resolve the issue.]]> Voice Messaging Voice Messaging Mon, 13 Mar 2017 13:20:05 -0400 http://status.its.unc.edu/history.php?id=1629 http://status.its.unc.edu/history.php?id=1629 Degraded At 1:17:27 PM on 3/13/2017, ITS detected a problem with the ITS Service Desk phone system (962-HELP). Members of the ITS staff are working with the vendor to resolve the issue.]]> Network Network Mon, 13 Mar 2017 08:06:44 -0400 http://status.its.unc.edu/history.php?id=1628 http://status.its.unc.edu/history.php?id=1628 Degraded At 8:01:00 AM on 3/13/2017, ITS detected a problem with wireless network connections at Lineberger. Members of the ITS staff are working to resolve the issue.]]> CloudApps CloudApps Fri, 10 Mar 2017 15:20:03 -0500 http://status.its.unc.edu/history.php?id=1627 http://status.its.unc.edu/history.php?id=1627 Normal ]]> CloudApps CloudApps Fri, 10 Mar 2017 13:09:52 -0500 http://status.its.unc.edu/history.php?id=1626 http://status.its.unc.edu/history.php?id=1626 Degraded UPDATE 1:08PM: Only a subset of CloudApps users are impacted. ITS Staff are still working to resolve the problem. INTIAL: At 12:26:15 PM on 3/10/2017, ITS detected a problem with CloudApps. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> CloudApps CloudApps Fri, 10 Mar 2017 12:37:05 -0500 http://status.its.unc.edu/history.php?id=1625 http://status.its.unc.edu/history.php?id=1625 Degraded At 12:26:15 PM on 3/10/2017, ITS detected a problem with CloudApps. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Network Network Tue, 07 Mar 2017 13:34:19 -0500 http://status.its.unc.edu/history.php?id=1624 http://status.its.unc.edu/history.php?id=1624 Normal ]]> Network Network Tue, 07 Mar 2017 13:31:51 -0500 http://status.its.unc.edu/history.php?id=1623 http://status.its.unc.edu/history.php?id=1623 Normal ]]> Qualys Qualys Tue, 07 Mar 2017 13:25:42 -0500 http://status.its.unc.edu/history.php?id=1622 http://status.its.unc.edu/history.php?id=1622 Normal ]]> Network Network Tue, 07 Mar 2017 13:19:03 -0500 http://status.its.unc.edu/history.php?id=1621 http://status.its.unc.edu/history.php?id=1621 Outage UPDATE 1:18PM: ITS Networking is still working to resolve the problem with eduroam. At 12:52:13 PM on 3/7/2017, ITS detected a problem with the eduroam wireless network. Members of the ITS staff are working to resolve the issue.]]> Network Network Tue, 07 Mar 2017 12:58:43 -0500 http://status.its.unc.edu/history.php?id=1620 http://status.its.unc.edu/history.php?id=1620 Outage At 12:52:13 PM on 3/7/2017, ITS detected a problem with the eduroam wireless network. Members of the ITS staff are working to resolve the issue.]]> Qualys Qualys Tue, 07 Mar 2017 12:32:00 -0500 http://status.its.unc.edu/history.php?id=1619 http://status.its.unc.edu/history.php?id=1619 Outage Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Exchange Exchange Tue, 07 Mar 2017 11:12:56 -0500 http://status.its.unc.edu/history.php?id=1618 http://status.its.unc.edu/history.php?id=1618 Normal ]]> CCI Printing (Pharos) CCI Printing (Pharos) Tue, 07 Mar 2017 10:52:06 -0500 http://status.its.unc.edu/history.php?id=1617 http://status.its.unc.edu/history.php?id=1617 Normal ]]> Voice Messaging Voice Messaging Tue, 07 Mar 2017 10:52:04 -0500 http://status.its.unc.edu/history.php?id=1616 http://status.its.unc.edu/history.php?id=1616 Normal ]]> Voice Messaging Voice Messaging Tue, 07 Mar 2017 10:38:16 -0500 http://status.its.unc.edu/history.php?id=1615 http://status.its.unc.edu/history.php?id=1615 Outage At 10:29:40 AM on 3/7/2017, ITS detected a problem with the main UNC telephone number (919-962-2211). Members of the ITS staff are working with AT&T to resolve the issue.]]> CCI Printing (Pharos) CCI Printing (Pharos) Tue, 07 Mar 2017 09:34:35 -0500 http://status.its.unc.edu/history.php?id=1614 http://status.its.unc.edu/history.php?id=1614 Outage At 9:29:33 AM on 3/7/2017, ITS detected a problem with CCI Printing (Pharos). Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Exchange Exchange Mon, 06 Mar 2017 20:01:03 -0500 http://status.its.unc.edu/history.php?id=1613 http://status.its.unc.edu/history.php?id=1613 Degraded Messages sent from within the Exchange complex are continuing to be delayed. Updates will be posted when they are available.]]> Exchange Exchange Mon, 06 Mar 2017 17:51:03 -0500 http://status.its.unc.edu/history.php?id=1612 http://status.its.unc.edu/history.php?id=1612 Normal ]]> Exchange Exchange Mon, 06 Mar 2017 17:27:16 -0500 http://status.its.unc.edu/history.php?id=1611 http://status.its.unc.edu/history.php?id=1611 Investigating Issues At 5:22:45 PM on 3/6/2017 members of ITS staff began investigating a possible issue with Exchange. Updates will be communicated as they become available.]]> Exchange Exchange Wed, 01 Mar 2017 23:58:03 -0500 http://status.its.unc.edu/history.php?id=1610 http://status.its.unc.edu/history.php?id=1610 Normal ]]> Exchange Exchange Wed, 01 Mar 2017 23:24:15 -0500 http://status.its.unc.edu/history.php?id=1609 http://status.its.unc.edu/history.php?id=1609 Outage ITS detected a problem with Exchange. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Approximately 800 users affected.]]> Exchange Exchange Wed, 01 Mar 2017 23:22:42 -0500 http://status.its.unc.edu/history.php?id=1608 http://status.its.unc.edu/history.php?id=1608 Outage ]]> Voice Messaging Voice Messaging Tue, 28 Feb 2017 11:40:04 -0500 http://status.its.unc.edu/history.php?id=1607 http://status.its.unc.edu/history.php?id=1607 Normal ]]> Voice Messaging Voice Messaging Tue, 28 Feb 2017 11:38:57 -0500 http://status.its.unc.edu/history.php?id=1606 http://status.its.unc.edu/history.php?id=1606 Investigating Issues At 11:29:56 AM on 2/28/2017 members of ITS staff began investigating a possible issue with the Message Waiting Indicator light for Centrex phones only. Updates will be communicated as they become available.]]> Exchange Exchange Mon, 27 Feb 2017 12:00:04 -0500 http://status.its.unc.edu/history.php?id=1605 http://status.its.unc.edu/history.php?id=1605 Normal ]]> Exchange Exchange Mon, 27 Feb 2017 11:36:15 -0500 http://status.its.unc.edu/history.php?id=1604 http://status.its.unc.edu/history.php?id=1604 Investigating Issues At 11:26:28 AM on 2/27/2017 members of ITS staff began investigating a possible issue with Exchange. Updates will be communicated as they become available. Investigating connectivity issues for a small subset of mailboxes.]]> Listserv Listserv Thu, 23 Feb 2017 12:51:05 -0500 http://status.its.unc.edu/history.php?id=1603 http://status.its.unc.edu/history.php?id=1603 Normal ]]> Listserv Listserv Thu, 23 Feb 2017 12:45:17 -0500 http://status.its.unc.edu/history.php?id=1602 http://status.its.unc.edu/history.php?id=1602 Investigating Issues At 12:34:16 PM on 2/23/2017 members of ITS staff began investigating a possible issue with Listserv. Updates will be communicated as they become available.]]> CloudApps CloudApps Wed, 22 Feb 2017 13:56:04 -0500 http://status.its.unc.edu/history.php?id=1601 http://status.its.unc.edu/history.php?id=1601 Normal ]]> CloudApps CloudApps Wed, 22 Feb 2017 13:39:04 -0500 http://status.its.unc.edu/history.php?id=1600 http://status.its.unc.edu/history.php?id=1600 Degraded At 1:35:30 PM on 2/22/2017, ITS detected a problem with a single CloudApps node. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> CloudApps CloudApps Tue, 21 Feb 2017 11:29:06 -0500 http://status.its.unc.edu/history.php?id=1599 http://status.its.unc.edu/history.php?id=1599 Normal ]]> CloudApps CloudApps Tue, 21 Feb 2017 11:11:15 -0500 http://status.its.unc.edu/history.php?id=1598 http://status.its.unc.edu/history.php?id=1598 Outage At 11:05:20 AM on 2/21/2017, ITS detected a problem with Legacy CloudApps. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Infoporte Infoporte Mon, 20 Feb 2017 16:55:04 -0500 http://status.its.unc.edu/history.php?id=1597 http://status.its.unc.edu/history.php?id=1597 Normal ]]> Infoporte Infoporte Mon, 20 Feb 2017 16:47:17 -0500 http://status.its.unc.edu/history.php?id=1596 http://status.its.unc.edu/history.php?id=1596 Outage At 4:38:57 PM on 2/20/2017, ITS detected a problem with SAS and Infoporte. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Qualys Qualys Mon, 20 Feb 2017 16:15:51 -0500 http://status.its.unc.edu/history.php?id=1595 http://status.its.unc.edu/history.php?id=1595 Normal ]]> Qualys Qualys Mon, 20 Feb 2017 11:07:45 -0500 http://status.its.unc.edu/history.php?id=1594 http://status.its.unc.edu/history.php?id=1594 Degraded Platform services are now available, Scheduled scans are getting processed however clearing backlog will take few hours.]]> Qualys Qualys Sun, 19 Feb 2017 18:55:54 -0500 http://status.its.unc.edu/history.php?id=1593 http://status.its.unc.edu/history.php?id=1593 Outage Qualys is experiencing an outage. The vendor is aware and working on resolving the issue.]]> xMatters xMatters Sat, 18 Feb 2017 04:52:59 -0500 http://status.its.unc.edu/history.php?id=1592 http://status.its.unc.edu/history.php?id=1592 Normal ]]> xMatters xMatters Sat, 18 Feb 2017 03:11:00 -0500 http://status.its.unc.edu/history.php?id=1591 http://status.its.unc.edu/history.php?id=1591 Outage The xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clients located in North America. The xMatters Incident Response team has identified the source of the issue and is working on a fix. We will update once a solution has been identified and implemented. ]]> Remedy Remedy Fri, 17 Feb 2017 14:36:04 -0500 http://status.its.unc.edu/history.php?id=1590 http://status.its.unc.edu/history.php?id=1590 Normal ]]> Remedy Remedy Fri, 17 Feb 2017 14:05:20 -0500 http://status.its.unc.edu/history.php?id=1589 http://status.its.unc.edu/history.php?id=1589 Degraded At 1:48:44 PM on 2/17/2017 members of ITS staff began investigating a possible issue with Remedy. Updates will be communicated as they become available.]]> Remedy Remedy Fri, 17 Feb 2017 13:58:51 -0500 http://status.its.unc.edu/history.php?id=1588 http://status.its.unc.edu/history.php?id=1588 Degraded Remedy is currently unavailable due to a database problem. ITS staff are working to resolve the problem.]]> Remedy Remedy Fri, 17 Feb 2017 13:55:20 -0500 http://status.its.unc.edu/history.php?id=1587 http://status.its.unc.edu/history.php?id=1587 Outage Remedy is currently unavailable due to a database problem. ITS staff are working to resolve the problem.]]> Finance Finance Fri, 17 Feb 2017 11:22:42 -0500 http://status.its.unc.edu/history.php?id=1586 http://status.its.unc.edu/history.php?id=1586 Normal ]]> Finance Finance Fri, 17 Feb 2017 10:32:51 -0500 http://status.its.unc.edu/history.php?id=1585 http://status.its.unc.edu/history.php?id=1585 Outage UPDATE 10:30AM: Service restart is still underway. UPDATE 10:00AM: Service restart is still underway. At 9:07:52 AM on 2/17/2017, ITS detected a problem with ConnectCarolina Finance. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. We will be restarting this service at 9:30am this morning.]]> Finance Finance Fri, 17 Feb 2017 10:01:55 -0500 http://status.its.unc.edu/history.php?id=1584 http://status.its.unc.edu/history.php?id=1584 Outage UPDATE 10:00AM: Service restart is still underway. At 9:07:52 AM on 2/17/2017, ITS detected a problem with ConnectCarolina Finance. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. We will be restarting this service at 9:30am this morning.]]> Finance Finance Fri, 17 Feb 2017 09:21:36 -0500 http://status.its.unc.edu/history.php?id=1583 http://status.its.unc.edu/history.php?id=1583 Outage At 9:07:52 AM on 2/17/2017, ITS detected a problem with ConnectCarolina Finance. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. We will be restarting this service at 9:30am this morning.]]> Databases Databases Thu, 16 Feb 2017 17:25:04 -0500 http://status.its.unc.edu/history.php?id=1582 http://status.its.unc.edu/history.php?id=1582 Normal ]]> Databases Databases Thu, 16 Feb 2017 17:16:14 -0500 http://status.its.unc.edu/history.php?id=1581 http://status.its.unc.edu/history.php?id=1581 Investigating Issues At 4:59:50 PM on 2/16/2017, ITS detected a problem with WebTravel and Pcard. We are requesting a rolling restart which should not affect users. This is needed to clear database connections.]]> Qualys Qualys Sat, 11 Feb 2017 09:57:48 -0500 http://status.its.unc.edu/history.php?id=1580 http://status.its.unc.edu/history.php?id=1580 Normal ]]> Qualys Qualys Sat, 11 Feb 2017 03:48:51 -0500 http://status.its.unc.edu/history.php?id=1579 http://status.its.unc.edu/history.php?id=1579 Degraded Major Outage in Malware Detection on US Platform 1 Other Qualys services are operational.]]> Qualys Qualys Sat, 11 Feb 2017 01:29:21 -0500 http://status.its.unc.edu/history.php?id=1578 http://status.its.unc.edu/history.php?id=1578 Outage Major Outage in Malware Detection on US Platform 1]]> Alert Carolina Website Alert Carolina Website Tue, 07 Feb 2017 17:22:58 -0500 http://status.its.unc.edu/history.php?id=1575 http://status.its.unc.edu/history.php?id=1575 Normal ]]> Alert Carolina Website Alert Carolina Website Tue, 07 Feb 2017 06:34:59 -0500 http://status.its.unc.edu/history.php?id=1574 http://status.its.unc.edu/history.php?id=1574 Degraded ]]> Listserv Listserv Mon, 06 Feb 2017 19:26:03 -0500 http://status.its.unc.edu/history.php?id=1573 http://status.its.unc.edu/history.php?id=1573 Normal ]]> Listserv Listserv Mon, 06 Feb 2017 12:32:29 -0500 http://status.its.unc.edu/history.php?id=1572 http://status.its.unc.edu/history.php?id=1572 Degraded At 12:25:31 PM on 2/6/2017 members of ITS staff began investigating a possible issue with Listserv. Updates will be communicated as they become available.]]> Listserv Listserv Mon, 06 Feb 2017 12:12:04 -0500 http://status.its.unc.edu/history.php?id=1571 http://status.its.unc.edu/history.php?id=1571 Normal ]]> Listserv Listserv Mon, 06 Feb 2017 12:03:23 -0500 http://status.its.unc.edu/history.php?id=1570 http://status.its.unc.edu/history.php?id=1570 Investigating Issues At 12:00:34 PM on 2/6/2017 members of ITS staff began investigating a possible issue with Listserv. Updates will be communicated as they become available.]]> SAS VA SAS VA Mon, 06 Feb 2017 08:44:04 -0500 http://status.its.unc.edu/history.php?id=1569 http://status.its.unc.edu/history.php?id=1569 Normal ]]> SAS VA SAS VA Mon, 06 Feb 2017 08:37:27 -0500 http://status.its.unc.edu/history.php?id=1568 http://status.its.unc.edu/history.php?id=1568 Degraded At 8:26:58 AM on 2/6/2017, ITS detected a problem with need to restart SAS LASR servers. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> CloudApps CloudApps Wed, 01 Feb 2017 05:45:04 -0500 http://status.its.unc.edu/history.php?id=1567 http://status.its.unc.edu/history.php?id=1567 Normal ]]> CloudApps CloudApps Wed, 01 Feb 2017 05:06:37 -0500 http://status.its.unc.edu/history.php?id=1566 http://status.its.unc.edu/history.php?id=1566 Degraded The problem seems to stem from standard patching to the system and an update to some OS components. We're continuing to work on reverting the patching and its taking longer than anticipated. We apologize for the inconvenience.]]> CloudApps CloudApps Wed, 01 Feb 2017 04:17:02 -0500 http://status.its.unc.edu/history.php?id=1565 http://status.its.unc.edu/history.php?id=1565 Degraded The problem seems to stem from standard patching to the system and an update to some OS components. We are continuing to work on the issue and apologize for the inconvenience.]]> CloudApps CloudApps Wed, 01 Feb 2017 03:21:57 -0500 http://status.its.unc.edu/history.php?id=1564 http://status.its.unc.edu/history.php?id=1564 Degraded Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption.]]> CloudApps CloudApps Wed, 01 Feb 2017 03:20:54 -0500 http://status.its.unc.edu/history.php?id=1563 http://status.its.unc.edu/history.php?id=1563 Investigating Issues Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption.]]> CloudApps CloudApps Wed, 01 Feb 2017 02:45:59 -0500 http://status.its.unc.edu/history.php?id=1562 http://status.its.unc.edu/history.php?id=1562 Investigating Issues ]]> Network Network Tue, 31 Jan 2017 16:48:04 -0500 http://status.its.unc.edu/history.php?id=1561 http://status.its.unc.edu/history.php?id=1561 Normal ]]> Network Network Tue, 31 Jan 2017 16:15:43 -0500 http://status.its.unc.edu/history.php?id=1560 http://status.its.unc.edu/history.php?id=1560 Degraded At approximately 4:00 PM on 1/31/2017, ITS detected an off campus power outage impacting Network connectivity at 208 W Franklin, 207 Wilson Ct, 205 Wilson Ct., 211 Cameron Ave and 210 Pittsboro St. Updates will be communicated as they become available.]]> Portal Portal Fri, 27 Jan 2017 17:39:44 -0500 http://status.its.unc.edu/history.php?id=1559 http://status.its.unc.edu/history.php?id=1559 Normal ]]> Portal Portal Fri, 27 Jan 2017 17:26:53 -0500 http://status.its.unc.edu/history.php?id=1558 http://status.its.unc.edu/history.php?id=1558 Outage At 4:40pm on 1/27/2017 members of ITS staff began investigating an issue with ConnectCarolina. As of 5:25pm, the site is available with occasional slow response. Another update will be communicated at 6pm.]]> Portal Portal Fri, 27 Jan 2017 16:45:04 -0500 http://status.its.unc.edu/history.php?id=1557 http://status.its.unc.edu/history.php?id=1557 Outage At 4:40:32 PM on 1/27/2017 members of ITS staff began investigating a possible issue with ConnectCarolina. Updates will be communicated as they become available.]]> Infoporte Infoporte Wed, 25 Jan 2017 20:22:40 -0500 http://status.its.unc.edu/history.php?id=1556 http://status.its.unc.edu/history.php?id=1556 Normal ]]> Infoporte Infoporte Wed, 25 Jan 2017 19:29:16 -0500 http://status.its.unc.edu/history.php?id=1555 http://status.its.unc.edu/history.php?id=1555 Degraded At 6:12 PM on 1/25/2017, ITS detected a problem with SAS. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Web Web Mon, 23 Jan 2017 20:09:03 -0500 http://status.its.unc.edu/history.php?id=1554 http://status.its.unc.edu/history.php?id=1554 Normal ]]> Sakai Sakai Mon, 23 Jan 2017 16:23:04 -0500 http://status.its.unc.edu/history.php?id=1553 http://status.its.unc.edu/history.php?id=1553 Normal ]]> Sakai Sakai Mon, 23 Jan 2017 15:44:31 -0500 http://status.its.unc.edu/history.php?id=1552 http://status.its.unc.edu/history.php?id=1552 Degraded At 3:25 PM on 1/23/2017, ITS detected a database connection problem affecting 2 Sakai servers. We plan to restart the affected servers at 4:00 PM. ]]> Web Web Mon, 23 Jan 2017 11:55:44 -0500 http://status.its.unc.edu/history.php?id=1551 http://status.its.unc.edu/history.php?id=1551 Degraded At 11:39:39 AM on 1/23/2017, ITS detected a problem with some Onyen Services Links including but not limited to DHCP registrations, subscribe to research services, PID look up and other services links. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates may be communicated as they become available.]]> Mail Mail Mon, 23 Jan 2017 09:56:13 -0500 http://status.its.unc.edu/history.php?id=1550 http://status.its.unc.edu/history.php?id=1550 Normal ]]> Mail Mail Fri, 20 Jan 2017 15:13:10 -0500 http://status.its.unc.edu/history.php?id=1549 http://status.its.unc.edu/history.php?id=1549 Degraded At 11:34:55 AM on 1/20/2017 members of ITS staff began investigating a possible issue with relay.unc.edu. Updates will be communicated as they become available. At 15:06 ITS Staff is still investigating the issue]]> Mail Mail Fri, 20 Jan 2017 11:41:53 -0500 http://status.its.unc.edu/history.php?id=1548 http://status.its.unc.edu/history.php?id=1548 Degraded At 11:34:55 AM on 1/20/2017 members of ITS staff began investigating a possible issue with relay.unc.edu. Updates will be communicated as they become available.]]> Network Network Sat, 14 Jan 2017 12:46:03 -0500 http://status.its.unc.edu/history.php?id=1547 http://status.its.unc.edu/history.php?id=1547 Normal ]]> Network Network Sat, 14 Jan 2017 09:40:30 -0500 http://status.its.unc.edu/history.php?id=1546 http://status.its.unc.edu/history.php?id=1546 Degraded At 7:12AM on 1/14/2017, a building wide power outage in Rosenau affected all network communications (including VoIP phones) as the network UPS batteries drained. Power was restored at approximately 8:22AM; however, the power event appears to have blown out (even with UPS protection) 8 network switches in various locations of the building. A Network Analyst has been dispatched to assess the recovery options.]]> CCI Printing (Pharos) CCI Printing (Pharos) Thu, 12 Jan 2017 19:50:04 -0500 http://status.its.unc.edu/history.php?id=1545 http://status.its.unc.edu/history.php?id=1545 Normal ]]> CCI Printing (Pharos) CCI Printing (Pharos) Thu, 12 Jan 2017 17:07:10 -0500 http://status.its.unc.edu/history.php?id=1544 http://status.its.unc.edu/history.php?id=1544 Degraded The mobile print component of CCI Printing (for printing from mobile devices) is experiencing issues. The problem has been escalated to the vendor. Desktop printing should be functional. ]]>