University of North Carolina ITS Service Status http://status.its.unc.edu/rss.php Up-to-date report of the operational state of campus IT services at the University of North Carolina en-en Copyright 2017 Finance Finance Sat, 29 Apr 2017 07:58:04 -0400 http://status.its.unc.edu/history.php?id=1703 http://status.its.unc.edu/history.php?id=1703 Normal ]]> Finance Finance Sat, 29 Apr 2017 06:30:06 -0400 http://status.its.unc.edu/history.php?id=1702 http://status.its.unc.edu/history.php?id=1702 Degraded New connections to the ConnectCarolina database are hanging, which is impacting batch and may impact online process. This is affecting the finance portions of ConnectCarolina, though other applications (Portal, Campus Solutions, and Human Capital Management) are operational. ]]> Voice Messaging Voice Messaging Thu, 27 Apr 2017 09:56:23 -0400 http://status.its.unc.edu/history.php?id=1701 http://status.its.unc.edu/history.php?id=1701 Normal ]]> Voice Messaging Voice Messaging Wed, 26 Apr 2017 20:25:07 -0400 http://status.its.unc.edu/history.php?id=1700 http://status.its.unc.edu/history.php?id=1700 Investigating Issues Unified Messaging for Office365 appears to be functioning again. Any voicemail messages that were queued up should now be delivered.]]> Voice Messaging Voice Messaging Wed, 26 Apr 2017 19:31:44 -0400 http://status.its.unc.edu/history.php?id=1699 http://status.its.unc.edu/history.php?id=1699 Degraded UPDATE 7:31PM 4/26/17: Servers are being rebooted now and are expected to be back online by 8PM. At 1:02:36 PM on 4/26/2017, ITS detected a problem with Voicemail with Unified Messaging on Office 365 impacting a small number of users. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Voice Messaging Voice Messaging Wed, 26 Apr 2017 16:11:58 -0400 http://status.its.unc.edu/history.php?id=1698 http://status.its.unc.edu/history.php?id=1698 Degraded UPDATE 4:10PM 4/26/17: Servers and exchange accounts have been checked, but no problems have been discovered. A reboot of the servers will be performed at 5PM. At 1:02:36 PM on 4/26/2017, ITS detected a problem with Voicemail with Unified Messaging on Office 365 impacting a small number of users. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Voice Messaging Voice Messaging Wed, 26 Apr 2017 13:51:44 -0400 http://status.its.unc.edu/history.php?id=1697 http://status.its.unc.edu/history.php?id=1697 Degraded UPDATE 2:00PM 4/26/17: ITS staff are still working to resolve the problem. At 1:02:36 PM on 4/26/2017, ITS detected a problem with Voicemail with Unified Messaging on Office 365 impacting a small number of users. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Voice Messaging Voice Messaging Wed, 26 Apr 2017 13:15:21 -0400 http://status.its.unc.edu/history.php?id=1696 http://status.its.unc.edu/history.php?id=1696 Degraded At 1:02:36 PM on 4/26/2017, ITS detected a problem with Voicemail with Unified Messaging on Office 365 impacting a small number of users. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Network Network Tue, 25 Apr 2017 19:03:04 -0400 http://status.its.unc.edu/history.php?id=1695 http://status.its.unc.edu/history.php?id=1695 Normal ]]> Network Network Tue, 25 Apr 2017 07:50:20 -0400 http://status.its.unc.edu/history.php?id=1694 http://status.its.unc.edu/history.php?id=1694 Degraded At 7:14:00 AM on 4/25/2017, ITS discovered water damage at Chapman Hall. Members of Facilities Services are working to resolve the issue. Connectivity is restored at this time but remains unstable. ]]> Network Network Tue, 25 Apr 2017 07:19:25 -0400 http://status.its.unc.edu/history.php?id=1693 http://status.its.unc.edu/history.php?id=1693 Investigating Issues At 7:14:00 AM on 4/25/2017, ITS detected a problem with connectivity at Chapman Hall. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> xMatters xMatters Fri, 21 Apr 2017 17:48:03 -0400 http://status.its.unc.edu/history.php?id=1692 http://status.its.unc.edu/history.php?id=1692 Normal ]]> xMatters xMatters Fri, 21 Apr 2017 17:15:22 -0400 http://status.its.unc.edu/history.php?id=1691 http://status.its.unc.edu/history.php?id=1691 Degraded UPDATE 5:15PM 4/21/17: No new information is available at this time and we are still working to identify a root cause. Logs indicate a low percentage of failures and due to reduced load after hours, it is not likely we will continue failures over the weekend. As information is available we will continue to send out updates. UPDATE 4:00PM 4/21/17: We continue to have a sporatic issue with a very low percentage of failures between xMatters and Remedy. This includes missed notifications, the inability to acknowledge tickets via xMatters and continued escalations after a ticket has been acknowledged. Multiple groups within ITS and the vendor are working to determine the root cause of this issue. We will update again at 5pm.]]> xMatters xMatters Fri, 21 Apr 2017 15:54:46 -0400 http://status.its.unc.edu/history.php?id=1690 http://status.its.unc.edu/history.php?id=1690 Degraded We continue to have a sporatic issue with a very low percentage of failures between xMatters and Remedy. This includes missed notifications, the inability to acknowledge tickets via xMatters and continued escalations after a ticket has been acknowledged. Multiple groups within ITS and the vendor are working to determine the root cause of this issue. We will update again at 5pm.]]> Firewall Firewall Fri, 21 Apr 2017 11:32:01 -0400 http://status.its.unc.edu/history.php?id=1689 http://status.its.unc.edu/history.php?id=1689 Normal ]]> Firewall Firewall Fri, 21 Apr 2017 11:28:35 -0400 http://status.its.unc.edu/history.php?id=1688 http://status.its.unc.edu/history.php?id=1688 Investigating Issues At 10:51 AM on 4/21/2017, the Fluffy PAN firewall cluster detected a problem on the active firewall and initiated an automated failover to the passive firewall to maintain service. This failover caused a momentary "blip" in network connectivity for users and devices routed by this firewall cluster. Members of ITS Security staff are working with the vendor to identify the root cause of the failover. Updates will be communicated as they become available.]]> xMatters xMatters Fri, 21 Apr 2017 10:28:28 -0400 http://status.its.unc.edu/history.php?id=1687 http://status.its.unc.edu/history.php?id=1687 Degraded UPDATE 10:25AM 4/21/17: We are continuing to investigate. We are still seeing intermittent errors with xMatters Remedy notifications. UPDATE 9:20AM 4/21/17: xMatters Remedy notifications are not working correctly. Remedy notifications are currently in failover mode using direct emails from Remedy. At 8:55:58 AM on 4/21/2017, ITS detected a possible problem with xMatters Remedy notifications. All other xMatters functions are working correctly.]]> xMatters xMatters Fri, 21 Apr 2017 09:25:14 -0400 http://status.its.unc.edu/history.php?id=1686 http://status.its.unc.edu/history.php?id=1686 Degraded UPDATE 9:20AM 4/21/17: xMatters Remedy notifications are not working correctly. Remedy notifications are currently in failover mode using direct emails from Remedy. At 8:55:58 AM on 4/21/2017, ITS detected a possible problem with xMatters Remedy notifications. All other xMatters functions are working correctly.]]> xMatters xMatters Fri, 21 Apr 2017 09:04:03 -0400 http://status.its.unc.edu/history.php?id=1685 http://status.its.unc.edu/history.php?id=1685 Investigating Issues At 8:55:58 AM on 4/21/2017, ITS detected a possible problem with xMatters Remedy notifications. All other xMatters functions are working correctly.]]> xMatters xMatters Fri, 21 Apr 2017 08:58:49 -0400 http://status.its.unc.edu/history.php?id=1684 http://status.its.unc.edu/history.php?id=1684 Investigating Issues At 8:55:58 AM on 4/21/2017, ITS detected a problem with xMatters. We are investigating a possible problem with the xMatters Remedy integration used for Remedy notifications.]]> DNS DNS Thu, 20 Apr 2017 15:02:27 -0400 http://status.its.unc.edu/history.php?id=1683 http://status.its.unc.edu/history.php?id=1683 Normal ]]> DNS DNS Thu, 20 Apr 2017 10:23:05 -0400 http://status.its.unc.edu/history.php?id=1682 http://status.its.unc.edu/history.php?id=1682 Investigating Issues At 10:15:28 AM on 4/20/2017 members of ITS staff began investigating a possible issue with DNS. Updates will be communicated as they become available.]]> Qualys Qualys Wed, 19 Apr 2017 17:02:19 -0400 http://status.its.unc.edu/history.php?id=1681 http://status.its.unc.edu/history.php?id=1681 Normal ]]> Qualys Qualys Wed, 19 Apr 2017 16:58:01 -0400 http://status.its.unc.edu/history.php?id=1680 http://status.its.unc.edu/history.php?id=1680 Normal Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Qualys Qualys Wed, 19 Apr 2017 16:36:19 -0400 http://status.its.unc.edu/history.php?id=1679 http://status.its.unc.edu/history.php?id=1679 Normal ]]> Qualys Qualys Wed, 19 Apr 2017 16:35:27 -0400 http://status.its.unc.edu/history.php?id=1678 http://status.its.unc.edu/history.php?id=1678 Investigating Issues Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Network Network Tue, 18 Apr 2017 19:54:03 -0400 http://status.its.unc.edu/history.php?id=1677 http://status.its.unc.edu/history.php?id=1677 Normal ]]> Network Network Tue, 18 Apr 2017 09:04:09 -0400 http://status.its.unc.edu/history.php?id=1676 http://status.its.unc.edu/history.php?id=1676 Investigating Issues UPDATE 9:00AM 4/18/17: The wireless problems appear to be resolved. Networking will continue to monitor for the next 24 hours. -------------------- At 3:13:45 PM on 4/17/2017, ITS detected a problem with Main Campus Wireless. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Network Network Mon, 17 Apr 2017 15:22:52 -0400 http://status.its.unc.edu/history.php?id=1675 http://status.its.unc.edu/history.php?id=1675 Investigating Issues At 3:13:45 PM on 4/17/2017, ITS detected a problem with Main Campus Wireless. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> SAS VA SAS VA Wed, 12 Apr 2017 18:05:04 -0400 http://status.its.unc.edu/history.php?id=1674 http://status.its.unc.edu/history.php?id=1674 Normal ]]> SAS VA SAS VA Wed, 12 Apr 2017 17:36:25 -0400 http://status.its.unc.edu/history.php?id=1673 http://status.its.unc.edu/history.php?id=1673 Degraded Services needed to be restarted and are coming online one at a time. We anticipate a complete return to service by approximately 6pm.]]> SAS VA SAS VA Wed, 12 Apr 2017 17:02:38 -0400 http://status.its.unc.edu/history.php?id=1672 http://status.its.unc.edu/history.php?id=1672 Degraded At 4:59:13 PM on 4/12/2017, ITS detected a problem with Production SAS. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Databases Databases Wed, 12 Apr 2017 14:49:17 -0400 http://status.its.unc.edu/history.php?id=1671 http://status.its.unc.edu/history.php?id=1671 Normal ]]> Databases Databases Wed, 12 Apr 2017 14:41:01 -0400 http://status.its.unc.edu/history.php?id=1670 http://status.its.unc.edu/history.php?id=1670 Degraded Some databases are still experiencing issues due to a storage platform problem that has been resolved. Admins are working to recover.]]> ConnectCarolina ConnectCarolina Wed, 12 Apr 2017 14:38:35 -0400 http://status.its.unc.edu/history.php?id=1669 http://status.its.unc.edu/history.php?id=1669 Normal ]]> Infoporte Infoporte Wed, 12 Apr 2017 14:38:15 -0400 http://status.its.unc.edu/history.php?id=1668 http://status.its.unc.edu/history.php?id=1668 Normal ]]> Finance Finance Wed, 12 Apr 2017 14:37:50 -0400 http://status.its.unc.edu/history.php?id=1667 http://status.its.unc.edu/history.php?id=1667 Normal ]]> Remedy Remedy Wed, 12 Apr 2017 14:28:16 -0400 http://status.its.unc.edu/history.php?id=1666 http://status.its.unc.edu/history.php?id=1666 Normal ]]> Storage Storage Wed, 12 Apr 2017 14:25:41 -0400 http://status.its.unc.edu/history.php?id=1665 http://status.its.unc.edu/history.php?id=1665 Normal ]]> Infoporte Infoporte Wed, 12 Apr 2017 14:24:47 -0400 http://status.its.unc.edu/history.php?id=1664 http://status.its.unc.edu/history.php?id=1664 Outage Infoporte is experiencing an issue due to a database outage stemming from a storage problem.]]> Finance Finance Wed, 12 Apr 2017 14:23:57 -0400 http://status.its.unc.edu/history.php?id=1663 http://status.its.unc.edu/history.php?id=1663 Outage Connect Carolina Finance applications are experiencing issues due to a database outage stemming from a storage problem.]]> Databases Databases Wed, 12 Apr 2017 14:03:13 -0400 http://status.its.unc.edu/history.php?id=1661 http://status.its.unc.edu/history.php?id=1661 Degraded Some databases are experiencing issues due to a storage platform issue]]> Storage Storage Wed, 12 Apr 2017 14:00:04 -0400 http://status.its.unc.edu/history.php?id=1660 http://status.its.unc.edu/history.php?id=1660 Degraded A storage node is experiencing issues. ITS staff is investigating.]]> ConnectCarolina ConnectCarolina Wed, 12 Apr 2017 13:59:42 -0400 http://status.its.unc.edu/history.php?id=1659 http://status.its.unc.edu/history.php?id=1659 Degraded Connect Carolina is experiencing issues due to a storage platform issue.]]> Storage Storage Wed, 12 Apr 2017 13:58:58 -0400 http://status.its.unc.edu/history.php?id=1658 http://status.its.unc.edu/history.php?id=1658 Normal A storage node is experiencing issues. ITS staff is investigating.]]> Remedy Remedy Wed, 12 Apr 2017 13:58:20 -0400 http://status.its.unc.edu/history.php?id=1657 http://status.its.unc.edu/history.php?id=1657 Outage Remedy is out of service due to a storage platform issue.]]> ConnectCarolina ConnectCarolina Wed, 12 Apr 2017 07:42:03 -0400 http://status.its.unc.edu/history.php?id=1656 http://status.its.unc.edu/history.php?id=1656 Normal ]]> ConnectCarolina ConnectCarolina Wed, 12 Apr 2017 07:13:43 -0400 http://status.its.unc.edu/history.php?id=1655 http://status.its.unc.edu/history.php?id=1655 Outage At 7:00 AM on 4/12/2017, ITS detected a problem with a number of non-production Connect Carolina hosts. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> HR/Payroll HR/Payroll Tue, 11 Apr 2017 14:50:20 -0400 http://status.its.unc.edu/history.php?id=1654 http://status.its.unc.edu/history.php?id=1654 Normal ]]> HR/Payroll HR/Payroll Tue, 11 Apr 2017 11:52:22 -0400 http://status.its.unc.edu/history.php?id=1653 http://status.its.unc.edu/history.php?id=1653 Investigating Issues At 11:39:39 AM on 4/11/2017, ITS detected a problem with HR/Payroll. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Identity Management Identity Management Mon, 10 Apr 2017 10:39:08 -0400 http://status.its.unc.edu/history.php?id=1652 http://status.its.unc.edu/history.php?id=1652 Normal ]]> Identity Management Identity Management Mon, 10 Apr 2017 10:39:03 -0400 http://status.its.unc.edu/history.php?id=1651 http://status.its.unc.edu/history.php?id=1651 Normal ]]> Identity Management Identity Management Mon, 10 Apr 2017 10:32:11 -0400 http://status.its.unc.edu/history.php?id=1650 http://status.its.unc.edu/history.php?id=1650 Degraded UPDATE 10:30AM: The Grouper problems are the result of a database issue. The DBAs are working to resolve the problem. Only a small number of users are impacted. At 9:53:51 AM on 4/10/2017, ITS detected a problem with Grouper. There are intermittent issues with updates to group memberships, and the Grouper UI. Members of the ITS staff are working to resolve the issue.]]> Identity Management Identity Management Mon, 10 Apr 2017 09:57:47 -0400 http://status.its.unc.edu/history.php?id=1649 http://status.its.unc.edu/history.php?id=1649 Degraded At 9:53:51 AM on 4/10/2017, ITS detected a problem with Grouper. There are intermittent issues with updates to group memberships, and the Grouper UI. Members of the ITS staff are working to resolve the issue.]]> Alert Carolina Alert Carolina Thu, 06 Apr 2017 09:35:03 -0400 http://status.its.unc.edu/history.php?id=1648 http://status.its.unc.edu/history.php?id=1648 Normal ]]> Alert Carolina Alert Carolina Thu, 06 Apr 2017 08:32:01 -0400 http://status.its.unc.edu/history.php?id=1647 http://status.its.unc.edu/history.php?id=1647 Outage Update at 8:30:00 AM on 4/6/2017, ITS is working on a problem with Alert Carolina. Members of the ITS staff are working to resolve the issue. Updates will be communicated as they become available.]]> Alert Carolina Alert Carolina Thu, 06 Apr 2017 07:53:48 -0400 http://status.its.unc.edu/history.php?id=1646 http://status.its.unc.edu/history.php?id=1646 Outage At 7:37:45 AM on 4/6/2017, ITS detected a problem with Alert Carolina. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Network Network Fri, 24 Mar 2017 12:35:54 -0400 http://status.its.unc.edu/history.php?id=1645 http://status.its.unc.edu/history.php?id=1645 Normal ]]> Network Network Fri, 24 Mar 2017 11:04:29 -0400 http://status.its.unc.edu/history.php?id=1644 http://status.its.unc.edu/history.php?id=1644 Investigating Issues Updated 10:30AM: ITS Networking is currently investigating problems with wireless network connections in ITS Manning & ITS Franklin. Updates will be posted once they are available.]]> Network Network Fri, 24 Mar 2017 11:02:03 -0400 http://status.its.unc.edu/history.php?id=1643 http://status.its.unc.edu/history.php?id=1643 Outage At 10:55:28 AM on 3/24/2017, ITS detected a problem with wireless network connections throughout campus. This is unrelated to the earlier problems in ITS Manning & ITS Franklin. ------------ 10:30AM: ITS Networking is currently investigating problems with wireless network connections in ITS Manning & ITS Franklin. Updates will be posted once they are available.]]> Network Network Fri, 24 Mar 2017 10:30:20 -0400 http://status.its.unc.edu/history.php?id=1642 http://status.its.unc.edu/history.php?id=1642 Investigating Issues ITS Networking is currently investigating problems with wireless network connections in ITS Manning & ITS Franklin. Updates will be posted once they are available.]]> Web Web Wed, 22 Mar 2017 10:47:03 -0400 http://status.its.unc.edu/history.php?id=1641 http://status.its.unc.edu/history.php?id=1641 Normal ]]> Web Web Wed, 22 Mar 2017 10:36:32 -0400 http://status.its.unc.edu/history.php?id=1640 http://status.its.unc.edu/history.php?id=1640 Outage At 10:28:56 AM on 3/22/2017, ITS detected a problem with web.unc. sites.unc. www.unc.edu. Members of the ITS staff are working to resolve the issue.]]> Web Web Wed, 22 Mar 2017 10:35:21 -0400 http://status.its.unc.edu/history.php?id=1639 http://status.its.unc.edu/history.php?id=1639 Degraded At 10:28:56 AM on 3/22/2017, ITS detected a problem with web.unc. sites.unc. www.unc.edu. Members of the ITS staff are working to resolve the issue.]]> Remedy Remedy Mon, 20 Mar 2017 12:16:05 -0400 http://status.its.unc.edu/history.php?id=1638 http://status.its.unc.edu/history.php?id=1638 Normal ]]> Remedy Remedy Mon, 20 Mar 2017 12:00:31 -0400 http://status.its.unc.edu/history.php?id=1637 http://status.its.unc.edu/history.php?id=1637 Degraded At 11:49:31 AM on 3/20/2017, ITS detected a problem with Remedy. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> TIM TIM Sat, 18 Mar 2017 17:41:04 -0400 http://status.its.unc.edu/history.php?id=1636 http://status.its.unc.edu/history.php?id=1636 Normal ]]> TIM TIM Sat, 18 Mar 2017 17:22:38 -0400 http://status.its.unc.edu/history.php?id=1635 http://status.its.unc.edu/history.php?id=1635 Degraded At 5:11:55 PM on 3/18/2017, ITS detected a problem with HR/Payroll. Members of the ITS staff are working to resolve the issue.]]> Qualys Qualys Sat, 18 Mar 2017 07:47:19 -0400 http://status.its.unc.edu/history.php?id=1634 http://status.its.unc.edu/history.php?id=1634 Normal ]]> Qualys Qualys Sat, 18 Mar 2017 05:36:48 -0400 http://status.its.unc.edu/history.php?id=1633 http://status.its.unc.edu/history.php?id=1633 Outage Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Voice Messaging Voice Messaging Wed, 15 Mar 2017 07:52:28 -0400 http://status.its.unc.edu/history.php?id=1632 http://status.its.unc.edu/history.php?id=1632 Normal ]]> Network Network Mon, 13 Mar 2017 14:19:07 -0400 http://status.its.unc.edu/history.php?id=1631 http://status.its.unc.edu/history.php?id=1631 Normal ]]> Voice Messaging Voice Messaging Mon, 13 Mar 2017 13:24:07 -0400 http://status.its.unc.edu/history.php?id=1630 http://status.its.unc.edu/history.php?id=1630 Degraded At 1:17:27 PM on 3/13/2017, ITS detected a problem with the ITS Service Desk phone system (962-HELP). Members of the ITS staff are working with the vendor to resolve the issue.]]> Voice Messaging Voice Messaging Mon, 13 Mar 2017 13:20:05 -0400 http://status.its.unc.edu/history.php?id=1629 http://status.its.unc.edu/history.php?id=1629 Degraded At 1:17:27 PM on 3/13/2017, ITS detected a problem with the ITS Service Desk phone system (962-HELP). Members of the ITS staff are working with the vendor to resolve the issue.]]> Network Network Mon, 13 Mar 2017 08:06:44 -0400 http://status.its.unc.edu/history.php?id=1628 http://status.its.unc.edu/history.php?id=1628 Degraded At 8:01:00 AM on 3/13/2017, ITS detected a problem with wireless network connections at Lineberger. Members of the ITS staff are working to resolve the issue.]]> CloudApps CloudApps Fri, 10 Mar 2017 15:20:03 -0500 http://status.its.unc.edu/history.php?id=1627 http://status.its.unc.edu/history.php?id=1627 Normal ]]> CloudApps CloudApps Fri, 10 Mar 2017 13:09:52 -0500 http://status.its.unc.edu/history.php?id=1626 http://status.its.unc.edu/history.php?id=1626 Degraded UPDATE 1:08PM: Only a subset of CloudApps users are impacted. ITS Staff are still working to resolve the problem. INTIAL: At 12:26:15 PM on 3/10/2017, ITS detected a problem with CloudApps. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> CloudApps CloudApps Fri, 10 Mar 2017 12:37:05 -0500 http://status.its.unc.edu/history.php?id=1625 http://status.its.unc.edu/history.php?id=1625 Degraded At 12:26:15 PM on 3/10/2017, ITS detected a problem with CloudApps. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Network Network Tue, 07 Mar 2017 13:34:19 -0500 http://status.its.unc.edu/history.php?id=1624 http://status.its.unc.edu/history.php?id=1624 Normal ]]> Network Network Tue, 07 Mar 2017 13:31:51 -0500 http://status.its.unc.edu/history.php?id=1623 http://status.its.unc.edu/history.php?id=1623 Normal ]]> Qualys Qualys Tue, 07 Mar 2017 13:25:42 -0500 http://status.its.unc.edu/history.php?id=1622 http://status.its.unc.edu/history.php?id=1622 Normal ]]> Network Network Tue, 07 Mar 2017 13:19:03 -0500 http://status.its.unc.edu/history.php?id=1621 http://status.its.unc.edu/history.php?id=1621 Outage UPDATE 1:18PM: ITS Networking is still working to resolve the problem with eduroam. At 12:52:13 PM on 3/7/2017, ITS detected a problem with the eduroam wireless network. Members of the ITS staff are working to resolve the issue.]]> Network Network Tue, 07 Mar 2017 12:58:43 -0500 http://status.its.unc.edu/history.php?id=1620 http://status.its.unc.edu/history.php?id=1620 Outage At 12:52:13 PM on 3/7/2017, ITS detected a problem with the eduroam wireless network. Members of the ITS staff are working to resolve the issue.]]> Qualys Qualys Tue, 07 Mar 2017 12:32:00 -0500 http://status.its.unc.edu/history.php?id=1619 http://status.its.unc.edu/history.php?id=1619 Outage Qualys is experiencing an outage. Since Qualys is a Software as a Service (SaaS) arrangement, ITS has no control over platform status. The vendor is aware and working on resolving the issue.]]> Exchange Exchange Tue, 07 Mar 2017 11:12:56 -0500 http://status.its.unc.edu/history.php?id=1618 http://status.its.unc.edu/history.php?id=1618 Normal ]]> CCI Printing (Pharos) CCI Printing (Pharos) Tue, 07 Mar 2017 10:52:06 -0500 http://status.its.unc.edu/history.php?id=1617 http://status.its.unc.edu/history.php?id=1617 Normal ]]> Voice Messaging Voice Messaging Tue, 07 Mar 2017 10:52:04 -0500 http://status.its.unc.edu/history.php?id=1616 http://status.its.unc.edu/history.php?id=1616 Normal ]]> Voice Messaging Voice Messaging Tue, 07 Mar 2017 10:38:16 -0500 http://status.its.unc.edu/history.php?id=1615 http://status.its.unc.edu/history.php?id=1615 Outage At 10:29:40 AM on 3/7/2017, ITS detected a problem with the main UNC telephone number (919-962-2211). Members of the ITS staff are working with AT&T to resolve the issue.]]> CCI Printing (Pharos) CCI Printing (Pharos) Tue, 07 Mar 2017 09:34:35 -0500 http://status.its.unc.edu/history.php?id=1614 http://status.its.unc.edu/history.php?id=1614 Outage At 9:29:33 AM on 3/7/2017, ITS detected a problem with CCI Printing (Pharos). Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Updates will be communicated as they become available.]]> Exchange Exchange Mon, 06 Mar 2017 20:01:03 -0500 http://status.its.unc.edu/history.php?id=1613 http://status.its.unc.edu/history.php?id=1613 Degraded Messages sent from within the Exchange complex are continuing to be delayed. Updates will be posted when they are available.]]> Exchange Exchange Mon, 06 Mar 2017 17:51:03 -0500 http://status.its.unc.edu/history.php?id=1612 http://status.its.unc.edu/history.php?id=1612 Normal ]]> Exchange Exchange Mon, 06 Mar 2017 17:27:16 -0500 http://status.its.unc.edu/history.php?id=1611 http://status.its.unc.edu/history.php?id=1611 Investigating Issues At 5:22:45 PM on 3/6/2017 members of ITS staff began investigating a possible issue with Exchange. Updates will be communicated as they become available.]]> Exchange Exchange Wed, 01 Mar 2017 23:58:03 -0500 http://status.its.unc.edu/history.php?id=1610 http://status.its.unc.edu/history.php?id=1610 Normal ]]> Exchange Exchange Wed, 01 Mar 2017 23:24:15 -0500 http://status.its.unc.edu/history.php?id=1609 http://status.its.unc.edu/history.php?id=1609 Outage ITS detected a problem with Exchange. Members of the ITS staff are working to resolve the issue and to identify the root cause of the service interruption. Approximately 800 users affected.]]> Exchange Exchange Wed, 01 Mar 2017 23:22:42 -0500 http://status.its.unc.edu/history.php?id=1608 http://status.its.unc.edu/history.php?id=1608 Outage ]]> Voice Messaging Voice Messaging Tue, 28 Feb 2017 11:40:04 -0500 http://status.its.unc.edu/history.php?id=1607 http://status.its.unc.edu/history.php?id=1607 Normal ]]> Voice Messaging Voice Messaging Tue, 28 Feb 2017 11:38:57 -0500 http://status.its.unc.edu/history.php?id=1606 http://status.its.unc.edu/history.php?id=1606 Investigating Issues At 11:29:56 AM on 2/28/2017 members of ITS staff began investigating a possible issue with the Message Waiting Indicator light for Centrex phones only. Updates will be communicated as they become available.]]> Exchange Exchange Mon, 27 Feb 2017 12:00:04 -0500 http://status.its.unc.edu/history.php?id=1605 http://status.its.unc.edu/history.php?id=1605 Normal ]]> Exchange Exchange Mon, 27 Feb 2017 11:36:15 -0500 http://status.its.unc.edu/history.php?id=1604 http://status.its.unc.edu/history.php?id=1604 Investigating Issues At 11:26:28 AM on 2/27/2017 members of ITS staff began investigating a possible issue with Exchange. Updates will be communicated as they become available. Investigating connectivity issues for a small subset of mailboxes.]]> Listserv Listserv Thu, 23 Feb 2017 12:51:05 -0500 http://status.its.unc.edu/history.php?id=1603 http://status.its.unc.edu/history.php?id=1603 Normal ]]>